Capability catalogue
Forty-two capability topics organised for curated pathways. Hours are guided-learning planning estimates — not confirmed programme workload, and not a promise every learner completes every topic.
SkillsNCR WorkReadySkillsNCR GCC Academy
Curriculum menu · Planned · Not separately bookable courses
Core = required foundation · Intro / Foundation = lighter coverage · Track / Deep Track = role-linked · Optional / Elective / Advanced / Limited = pathway-dependent. A full catalogue is a menu for curated pathways — not 42 separately bookable courses.
Showing 42 of 42 topics
Communication and global collaboration
- 01
Business Communication & Professional English
24 hrs
- 02
Spoken Communication, Listening & Questioning
18 hrs
- 03
Professional Email, Chat & Business Writing
12 hrs
- 04
Presentation Skills & Public Speaking
16 hrs
- 05
Data Storytelling & Executive Presentations
12 hrs
Professional effectiveness and workplace behaviour
- 06
Professional Presence & Effectiveness
18 hrs
- 07
Confidence, Body Language & Voice
10 hrs
- 08
Emotional Intelligence & Workplace Behaviour
10 hrs
- 09
Cross-Cultural & Global Workplace Skills
10 hrs
- 10
Stakeholder Management & Influencing
16 hrs
- 11
Difficult Conversations, Feedback & Conflict
10 hrs
Business thinking and structured problem solving
- 12
Critical Thinking & Structured Problem Solving
18 hrs
- 13
Business Acumen & Commercial Thinking
16 hrs
- 14
Root Cause Analysis, 5 Whys & Decision Making
10 hrs
Data, digital tools and responsible AI
- 15
Excel for Business
20 hrs
- 16
Advanced Excel & Business Analysis
16 hrs
- 17
PowerPoint for Business & Consulting
12 hrs
- 18
Data Literacy & Basic Statistics
14 hrs
- 19
SQL
24 hrs
- 20
Power BI / Business Intelligence
24 hrs
- 21
Python Foundations
30 hrs
- 22
AI Literacy & Generative AI
18 hrs
- 23
Prompt Engineering & AI Productivity
12 hrs
- 24
AI Automation & Agentic AI Fundamentals
20 hrs
Enterprise delivery, governance and role specialisation
- 25
Cloud Fundamentals – AWS/Azure/GCP
14 hrs
- 26
Cybersecurity, Privacy & Information Security
10 hrs
- 27
Agile, Scrum, Jira & Modern Delivery
16 hrs
- 28
Project Management Fundamentals
16 hrs
- 29
Process Mapping, SOPs, SLA & KPI Management
14 hrs
- 30
Lean / Continuous Improvement / Six Sigma Basics
16 hrs
- 31
Automation & Low-Code / No-Code
16 hrs
- 32
Requirements Gathering & Business Analysis
18 hrs
- 33
RACI, Governance & Enterprise Ways of Working
8 hrs
- 34
Risk, Controls, Compliance & Audit Awareness
10 hrs
- 35
Domain / Industry Fundamentals
20 hrs
- 36
Role Specialisation
50–80 hrs
Career preparation, projects, simulations and portfolio
- 37
CV, LinkedIn & Professional Branding
8 hrs
- 38
Interview & Assessment-Centre Preparation
16 hrs
- 39
Global Stakeholder Simulation
12 hrs
- 40
Business Capstone Project
40–80 hrs
- 41
Workplace Simulation (extended practice)
40–120 hrs
- 42
Leadership & People Management Fundamentals
16 hrs
Specialisations linked to this catalogue.
Track availability depends on cohort design, learner fit and delivery capacity.
Data Analyst
Excel, SQL, Power BI, statistics, Python, data storytelling
Example exercise: Analysis, dashboard and recommendation using fictional or authorised data.
Data Engineer
SQL, Python, data modelling, ETL, cloud, pipelines, Databricks/Snowflake
Example exercise: A documented sample data pipeline and quality checks.
AI / GenAI
Python, ML fundamentals, GenAI, APIs, RAG, agents, evaluation
Example exercise: An evaluated AI workflow and limitations note.
Cloud / DevOps
Cloud, Linux, networking, containers, CI/CD, DevOps, security
Example exercise: A sample deployment workflow with basic security rationale.
Business Analyst
Requirements, process mapping, SQL, Power BI, Agile, documentation
Example exercise: Requirements brief and process map.
Product / Project
Agile, product thinking, Jira, requirements, roadmap, metrics
Example exercise: Prioritisation brief, delivery plan and metrics.
Finance GCC
Accounting, FP&A, Excel, BI, controls, finance transformation
Example exercise: A financial analysis or planning model using fictional data.
Supply Chain / Procurement
P2P, sourcing, vendor management, analytics, ERP, process improvement
Example exercise: Process analysis and vendor-comparison exercise.
Risk & Compliance
Controls, audit, operational risk, cyber awareness, compliance
Example exercise: Sample risk/control assessment.
Cybersecurity
Security foundations, IAM, cloud security, SOC, vulnerability management
Example exercise: An authorised lab assessment and remediation explanation.
Continue with SkillsNCR
Find the pathway that fits your goals.
Use the catalogue to explore topics, then discuss which curated pathway fits.
